Fully Coordinated Care. Consistent. Private. Local. Serving families across Middle Tennessee at home and within senior living communities.

TN Perfect Companion
Image in An Article

Terms and Conditions

August 7, 2024

THE PERFECT COMPANION

Terms & Conditions

Effective Date: July 23, 2026

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of www.TnPerfectCompanion.com (the "Site") and the non-medical companion care, transportation, household management, and estate concierge services offered by The Perfect Companion ("we," "us," or "our"). By accessing the Site, requesting information, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services. These Terms work together with our Privacy Policy, available at www.TnPerfectCompanion.com/privacy, which describes how we collect, use, and share personal information, including through text messaging.

2. Description of Services

The Perfect Companion provides non-medical companion care and concierge services, including but not limited to companion visits, transportation, household management, and estate concierge support for seniors and their families in Middle Tennessee.
We do not provide medical care, medical advice, or skilled nursing services. Our caregivers are companions and concierge staff, not medical professionals, and nothing on this Site or in our communications should be understood as medical advice or a substitute for consulting a licensed physician or healthcare provider.

3. Eligibility & Client Responsibilities

By requesting or using our services, you represent that:
• You are at least 18 years of age, or are the parent, legal guardian, or authorized representative of the client receiving services
• You have the legal authority to enter into these Terms on behalf of yourself or the client
• The information you provide to us (medical, financial, or otherwise) is accurate and current
You are responsible for promptly notifying us of any changes in the client's care needs, medical conditions, home environment, or emergency contact information that could affect the safety or quality of services provided.

4. Referral Partner Network

We may refer you to, or receive referrals from, independent third-party organizations in our professional referral network (including hospice and palliative care, physical therapy and rehabilitation, geriatric care management, physicians, wealth management, trust and banking, real estate, and home health providers). These organizations are independent businesses and are not our employees, agents, or partners.
SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We do not guarantee the services, advice, or conduct of any referral partner, and we are not liable for any acts, omissions, or outcomes resulting from your engagement with a referred organization. Any services you receive from a referral partner are governed by that organization's own terms and policies.

5. Website Use

When using our Site, you agree not to:
• Use the Site for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to any portion of the Site or our systems
• Copy, reproduce, or distribute Site content without our prior written consent
• Post or transmit false, misleading, defamatory, or harmful content through any contact form, chat feature, or review platform
We reserve the right to restrict or terminate your access to the Site at our discretion, including for suspected violation of these Terms.

6. Intellectual Property

"The Perfect Companion," our logo, brand colors, and all related names, graphics, and marks are trademarks of The Perfect Companion network (some used under the registered "The Perfect Companion®" mark). All content on the Site — including text, images, and design elements — is owned by us or our licensors and may not be used, copied, or reproduced without our prior written permission.

7. Text Messaging & Electronic Communications

If you opt in to receive text messages, phone calls, or emails from us, those communications are governed by the SMS Terms of Service and communications provisions set out in our Privacy Policy, available at www.TnPerfectCompanion.com/privacy. By opting in, you consent to receive such communications as described there.

8. Disclaimers

THE SITE AND ANY INFORMATION PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
While we carefully screen and train our caregiving staff, we cannot guarantee a specific outcome from our services and are not responsible for circumstances beyond our reasonable control, including client health changes, third-party conduct, or events at a client's residence.

9. Limitation of Liability

To the fullest extent permitted by Tennessee law, The Perfect Companion, its owners, officers, employees, and network affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless The Perfect Companion and its owners, employees, and network affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of the Site, or your violation of any law or third-party right.

11. Third-Party Links

Our Site may contain links to third-party websites, including referral partner sites and social media platforms. We do not control and are not responsible for the content, privacy practices, or terms of any third-party site. Visiting a linked site is at your own risk.

12. Termination

We may suspend or terminate your access to the Site or our services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other clients, staff, or our business. You may discontinue use of our services at any time in accordance with your service agreement.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Any dispute arising out of these Terms or our services shall be resolved in the state or federal courts located in Davidson County, Tennessee, unless otherwise required by law.

14. Changes to These Terms

We may revise these Terms from time to time. Material changes will be posted on this page with a revised "Effective Date." Your continued use of the Site or our services after changes take effect constitutes your acceptance of the revised Terms.

15. Severability & Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and any signed service agreement, constitute the entire agreement between you and The Perfect Companion regarding use of the Site and our services.

16. Contact Us

The Perfect Companion
Attn: Privacy Team
4004 Hillsboro Pike, Suite 204A
Nashville, TN 37215
Email: info@tnperfectcompanion.com | Phone: (615) 800-3722